What do others say about Ausure Macarthur

Our firm has used Jarrod and his team at Ausure now for a number of years after being with a previous broker for over 20 years, who had become complacent.

Each year at renewal time, we receive a phone call to review our policy and ensure our circumstances haven’t changed. We are advised of the current state of the insurance market and receive advice on whether we should stay with our current insurer or move on to a more competitive one.

Jarrod and his team are very professional. Insurance is their game and they take it very serious. We recommend them to all our clients.

Rick Fitzpatrick
Fitzpatrick Group

When opening our childcare centre we were a little unsure of all the insurance policies we would need. Ausure Macarthur provided us with free quotes and tailored policies that suited our specific business needs perfectly. They send out reminders when the policies are nearing their end date and offer extras that they think might be helpful for a long day care centre. Nothing is a hassle for the wonderful team that work at Ausure who are always friendly and super quick to get back to me even when I add in extras, take things out then decide to add them in again! We won't be going anywhere else.

Katie Harvey
Tree Tops @ Kirrawee

I would just like to say how professional and helpful Zoe Anderson at Ausure Macarthur has been in organising our Liability Insurance. We changed from another company and were very impressed with the efficient service. Every query we had was promptly answered. The whole process went very smoothly and the premium rates were very competitive too. Thank you Zoe – we would certainly recommend your service to other companies.

Standby Security Services

Ausure has looked after my Business Insurance liabilities and requirements since 2007, covering my Buildings, Vehicles, Public Liability, Cash in Transit, Audit Insurance, Business Income Loss, Fidelity, Errors and Omissions. The staff of Ausure Macarthur make it very easy, convenient and time efficient. Unlike other insurance companies, their due diligence at each renewal has proven Ausure to be transparent in their findings. They make it their business to know your business.

Ausure and its staff are imperative when unforeseen claims arise and immediate attention to your business is needed. This is where Ausure Macarthur excels and gives results.

Gustaf Robinson

Jarrod O'Brien and Ausure Macarthur are truly the people to see for all your insurance needs. Jarrod is extremely attentive, thorough, knowledgeable and very honest. If you can get a better deal with parts of your insurances - he tells you! But generally he is on the money - believe you me.

When it comes to claims he chases up hard - not just when renewals are due.

I normally don't give testimonials but I am more than happy to do so for Jarrod and Ausure Macarthur.

Rob James
Direct BioBedding - Direct Shavings - Direct Pallets and Recycling - Direct Metals - Scrap Metal Recyclers and Brokers

Jarrod at Ausure Macarthur is an absolute pleasure to deal with and makes shopping for the best possible insurance policies, an effortless task. When it comes to insurance, he makes life easy, is reassuring and a true professional in the industry. Nothing ever seems too difficult for Jarrod, and his natural business style instils confidence.

Tania Bateman
PSGA P/L (trading as Pinkerton)

The Traffic Management Association of Australia (TMAA) is proud to be associated with Traffic Management Insurance Brokers (TMIB) who are a specialist general insurance broker for the traffic management industry. TMIB have provided the association with insurances since 2012 through both our state and national Boards. We have pleasure in recommending TMIB to our members for their insurance needs and thank TMIB for their support of our association, its members, our goals and activities.

Brendan Woods
TMAA President

SPAAL partnered with Ausure Macarthur in 2008 to provide a range of exclusive insurance and financial services for its members. Being a high risk industry, security industry insurance can be difficult to obtain at an affordable price for the coverage required.

Jarrod O’Brien has assisted many members to achieve the insurance coverage they need at a lower price than other insurance providers.

Mark Pasquale JP
Security Providers Association of Australia Limited (SPAAL)

My wife and I have been dealing with Jarrod from Ausure Macarthur for a number of years in relation to our investment insurance needs. From our personal items to our landlord’s insurance policy, Jarrod always makes sure that we are covered with the best policy. The value in Jarrod and his team is when having to make a claim. We don’t need to deal with any call centres and repeat information over and over and waste our time to find out they won’t even honour the claim. Jarrod and his team take care of everything and all information in relation to the claim is always a phone call or email away. We would highly recommend the team at Ausure Macarthur.

Russell & Adriana Guider

As a volunteer on a board for Narellan Chamber of Commerce we can be very time poor. Engaging with Ausure Macarthur has helped us to ensure that we are protected as board members and receive the best coverage. We do not have to do anything, Jarrod does all the research and provides and recommends the best policies for our not-for-profit entity, making it one less thing we have to think about. When it is time for a change in board members they do not have to worry about renewal time as his team always send us enough notice of renewing policies and estimated costs to ensure budgets are met. We would recommend Jarrod and the team at Ausure Macarthur to anyone.

Adriana Care
President of Narellan Chamber of Commerce

YL Personnel Pty Ltd has been using the services of Ausure Macarthur for over 4 years. In our first year Jarrod saved us over $17,000 compared to our previous broker. He is honest, helpful and goes out of his way to find insurance policies suitable for our business and at the most competitive rates. As a business, we are always looking at ways to save money so we also got quotes from other brokers. However, they admitted that they could not beat what Ausure Macarthur had obtained for us in terms of the type of policy coverage and price. As such we have stayed with Ausure and would thoroughly recommend the services of them to anyone with insurance needs.

Michael Minehan
YL Personnel Pty Ltd

Before using Jarrod and the team at Ausure Macarthur I had to do my own research regarding what was the best insurance for my business. However, as a small business owner, not only was I time poor I didn’t have access to the best policies for my business. I have been dealing with Ausure Macarthur for over 5 years now, and they take care of everything. They annually review my policies, they always give me the best recommendation, and always provide a reason why they are recommending a certain policy over another. Also, my costs are decreased and they are constantly ensuring that I claim for items that I never even knew I could claim. I strongly recommend Jarrod and the team for all your insurance needs.

Adriana Care
Coutts Solicitors & Conveyancers

Ausure Macarthur has been looking after our insurance for the past six years. Its principal, Jarrod O’Brien has a wealth of knowledge and experience and conducts himself in a professional manner at all times.

If you are looking for a broker that is trustworthy, reliable and committed to saving you money, look no further than Jarrod O’Brien at Ausure Macarthur.

Thanks Jarrod!

Mr G

Running accommodation was supposed to be easy. Caretaker – check. Linen – check. Beautiful setting - check! Insurance - headache. Jarrod and the team at Ausure Macarthur just saved us $3000 a year. It wasn’t easy for Jarrod either, we literally asked 100 questions and posed many scenarios to ensure we had the right cover. He answered all of our questions and concerns. Jarrod evokes trust with his genuine desire to get the right cover for you. We highly recommend Jarrod and his team at Ausure.

Donna Dunn
Imbil Country Cabins

Mr Jarrod O’Brien from Ausure Macarthur has looked after all our insurance needs for the last five years and has worked tirelessly to assist us in procuring the most attractive coverage available for our highly specialised needs. Jarrod has attended promptly and efficiently to any queries or concerns whilst securing our policies at the best possible rates. As our business has grown Jarrod has become an important and key part of our network and we highly recommend his professional, courteous services to members of the security industry.

Joanne Saunders
Security Specialists Australia Pty Ltd

As a Security Provider to licensed venues throughout Queensland, insurance is a very important, and mandatory part of our business. It can also be very stressful – especially at renewal time – but also every time a new claim comes through. Since changing to Ausure Macarthur in 2012 this stress has greatly reduced. Jarrod is truly a part of our business. He answers our question in layman’s terms, and he is proactive in following our claims and seeking the best renewal terms for us. Being Brisbane based, we had initial concerns about teaming up with a broker in a different state. But I can honestly say that Jarrod is always available on the phone or email - and we see more of him than we saw our old Brisbane-based Broker.

I can’t recommend Jarrod O’Brien and the team at Ausure Macarthur highly enough. They truly have our best interests at heart.

Karen Phillips
Best Security

Ausure Macarthur has been our general insurance broker since we started the business in 2012. Jarrod took the time to understand our business and the risks we have. He recommended a comprehensive insurance programme that was put in place and continues to be managed by Ausure with periodic reviews. We would not hesitate to recommend Jarrod and the team at Ausure Macarthur to any other business.

Andrew Symkowiak
IOH Injury & Occupational Health

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